Information for vendors
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      1. Knowledge Base
      2. Information for vendors

      Order Flow - Fulfillment by Merchant

      Email

      1. Orders from HomeRoots customers are sent to suppliers with the HomeRoots format on
        email. The packing slip and prepaid shipping label will be attached.
      2. The SKU number will be on the order for easy identification.

      It is very important to have the correct email address added to the profile
      to receive orders.

      Export 

      1. You can also access orders through the portal. Orders > Shipping List
      2. You can click into each order and view them and export the packing slip
        and shipping labels.
      3. You can export them with the packing slips and shipping labels as one file
      4. Check the box Export with Shipping Label and the box Merge Shipping
        Label and Packing Slip and then click the green Export button.
      5. You will receive an excel file with all of your orders and the information
        and a single PDF file with all of your packing and shipping labels in one
        file.
      6. If you have elected to change the status of the order to in progress in your
        profile page, then after exporting the orders, the status of these orders will
        change from pending to in progress and the orders will be moved away
        from the queue.

      Please affix a HomeRoots brand label to the parcel as well

       

      Integrations

      EDI and API integrations are available and the instructions for your development team are in the portal.